General

Support Ticket Template

Structured support requests with category, priority, and description.

Code Snippets

Copy-paste ready code. Replace YOUR_FORM_HASH with your FormsList endpoint hash.

<form action="https://formslist.com/f/YOUR_FORM_HASH" method="POST">
  <input type="text" name="name" placeholder="Your name" required />
  <input type="email" name="email" placeholder="Email" required />
  <select name="category" required>
    <option value="">Category</option>
    <option value="billing">Billing</option>
    <option value="technical">Technical</option>
    <option value="account">Account</option>
    <option value="other">Other</option>
  </select>
  <select name="priority" required>
    <option value="">Priority</option>
    <option value="urgent">Urgent</option>
    <option value="high">High</option>
    <option value="normal">Normal</option>
    <option value="low">Low</option>
  </select>
  <textarea name="description" rows="5" placeholder="Describe your issue..." required></textarea>
  <button type="submit">Submit Ticket</button>
</form>

About this template

A customer support ticket form that captures structured information including category, priority level, and detailed description. Helps support teams triage and resolve issues efficiently.

Form Fields

NameEmailCategoryPriorityDescription

Use Cases

Customer support
IT help desk
SaaS support pages
Internal support

Features

Category classification
Priority levels
Auto-reply confirmation
Slack notifications

Frequently Asked Questions

Ready to collect form submissions?

Set up your form backend in under a minute. No server required, no complex configuration — just a simple endpoint for your forms.