Structured support requests with category, priority, and description.
Copy-paste ready code. Replace YOUR_FORM_HASH with your FormsList endpoint hash.
<form action="https://formslist.com/f/YOUR_FORM_HASH" method="POST">
<input type="text" name="name" placeholder="Your name" required />
<input type="email" name="email" placeholder="Email" required />
<select name="category" required>
<option value="">Category</option>
<option value="billing">Billing</option>
<option value="technical">Technical</option>
<option value="account">Account</option>
<option value="other">Other</option>
</select>
<select name="priority" required>
<option value="">Priority</option>
<option value="urgent">Urgent</option>
<option value="high">High</option>
<option value="normal">Normal</option>
<option value="low">Low</option>
</select>
<textarea name="description" rows="5" placeholder="Describe your issue..." required></textarea>
<button type="submit">Submit Ticket</button>
</form>A customer support ticket form that captures structured information including category, priority level, and detailed description. Helps support teams triage and resolve issues efficiently.
Use webhooks to route tickets based on category. For example, billing tickets go to your finance team Slack channel, technical tickets to engineering.
Use the FormsList dashboard to mark submissions as read/unread. For advanced tracking, integrate with a project management tool via webhooks.
FormsList is a one-way form backend. For two-way communication, set up email notifications so your team can reply directly to the customer.
200 free submissions a month and a live endpoint in 30 seconds. No server, no credit card, just point your form at it.