Measure customer satisfaction with a simple rating and follow-up question.
Copy-paste ready code. Replace YOUR_FORM_HASH with your FormsList endpoint hash.
<form action="https://formslist.com/f/YOUR_FORM_HASH" method="POST">
<label>How satisfied were you?</label>
<select name="rating" required>
<option value="">Select</option>
<option value="very_satisfied">Very Satisfied</option>
<option value="satisfied">Satisfied</option>
<option value="neutral">Neutral</option>
<option value="dissatisfied">Dissatisfied</option>
<option value="very_dissatisfied">Very Dissatisfied</option>
</select>
<textarea name="comments" rows="3" placeholder="Tell us more (optional)"></textarea>
<button type="submit">Submit</button>
</form>A CSAT survey form that measures customer satisfaction with a simple rating scale and optional follow-up comment. Send after support interactions, purchases, or service deliveries to track customer happiness.
Export responses as CSV. CSAT score = (Number of satisfied + very satisfied responses / Total responses) x 100.
Send immediately after a support interaction, purchase, or service delivery for the most accurate feedback.
Use the HTML version in transactional emails. The form action will submit data directly to FormsList when the user clicks submit.
200 free submissions a month and a live endpoint in 30 seconds. No server, no credit card, just point your form at it.