E-commerce

Order and Inquiry Forms for E-commerce Stores

E-commerce stores often need custom order forms for bulk orders, custom products, or wholesale inquiries that don't fit standard shopping cart workflows.

By Vaibhav Jain · Last updated March 27, 2026

The Solution

FormsList provides flexible form endpoints that work with any e-commerce platform. Embed order forms on your Shopify, WooCommerce, or custom store, and route submissions to Google Sheets for order tracking or Slack for instant team notifications.

Google Sheets integration

Email notifications

Custom redirects

Spam protection

Submission export

Why E-commerce forms are different

Standard e-commerce checkout doesn't fit every product. Custom orders, B2B bulk inquiries, made-to-order items, and "request a sample" flows all need form-based intake before the actual cart kicks in. Shopify and WooCommerce contact forms are usable but limited — they don't handle product configurators, conditional fields based on prior answers, or per-product routing to different fulfillment teams. A standalone form backend lets you wire the inquiry-to-cart bridge however your business actually works, without forcing every product into a one-size-fits-all checkout.

A real scenario

Custom furniture order with 12 conditional fields

A customer wants a custom dining table. Your form asks: wood species (oak/walnut/maple), length (4-12 ft slider), edge style (live edge / beveled / square), base (trestle/pedestal/hairpin), stain color, finish, and zip code for shipping calc. Conditional logic hides the live-edge sub-questions if they pick beveled. On submit, FormsList POSTs to your webhook which generates a quote PDF, emails the customer, and creates a draft Shopify order tagged "custom-table-quote" for your sales team to follow up. The 73% of customers who don't convert get added to your abandoned-cart sequence via the auto-response email.

What fields to include

A practical starting field list for this use case. Mix and match based on what your team actually acts on.

Field nameTypeWhy it matters
emailemailPrimary contact, doubles as account lookup
product_skuhiddenPre-filled from the product page they came from
quantitynumberTrigger bulk-discount logic in your webhook
customization_notestextareaFree-text for special requests
shipping_ziptextRequired to estimate shipping cost
preferred_deliverydateFor made-to-order timeline planning
company_nametextB2B signal — routes to wholesale team
business_typeselectRetailer / Distributor / Designer / End user

Recommended Integrations

Google Sheets

FormsList's Google Sheets integration automatically adds every form submission as a new row in your spreadsheet. No manual exports, no copy-pasting, no Zapier middleware. Submissions flow from your form to your spreadsheet in real time. This integration is perfect for teams that use Google Sheets for lead tracking, data analysis, or reporting. Each form field maps to a spreadsheet column, and new submissions are appended as rows. You get a living, always-up-to-date record of every submission. The setup is seamless: authorize FormsList to access your Google Sheets, select or create a spreadsheet, and map your form fields to columns. From that point on, every submission automatically appears in your sheet within seconds.

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Email Notifications

FormsList's email notification feature ensures you never miss a form submission. Every time someone fills out your form, you receive a detailed email with all the submitted data — delivered to one or more email addresses instantly. Email notifications are the most fundamental way to stay on top of form submissions. They work universally — no app to install, no integration to configure, no third-party account needed. If you have an email address, you can receive form submissions. You can customize which email addresses receive notifications, set a custom subject line and reply-to address, and control which form fields appear in the email. FormsList email notifications also include a direct link to view the submission in your dashboard for additional context and actions.

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Zapier

FormsList's Zapier integration opens the door to thousands of app connections. When someone submits your form, Zapier can automatically create a lead in your CRM, add a row to Airtable, send an SMS, create a Trello card, trigger an email sequence — or any combination of 5,000+ supported apps. The integration works through Zapier's trigger system. FormsList appears as a trigger app in Zapier, and "New Form Submission" is the trigger event. From there, you build your Zap by adding action steps with any Zapier-supported app. No coding required. This is ideal for teams that already use Zapier for workflow automation. Instead of building custom integrations for every tool in your stack, connect FormsList to Zapier once and automate everything from a single visual workflow builder.

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Frequently Asked Questions

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Set up your form backend in under a minute. No server required, no complex configuration — just a simple endpoint for your forms.